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Frequently Asked Questions

Where are the items made?

All products are imprinted in our facility in Stratford, ON.

Can I change or cancel my order?

Orders cannot be changed but can be cancelled within 24 hours of being placed.

How long until I get my delivery?

We try and get all orders out within 10 business days, but in peak seasons such as December we may need some extra time.

Is the sizing on the site for Youth or Adults?

All sizing is Adult sizing. There are no Youth sized products on the site.

What is your return/exchange policy?

Since all products are made to order, we do not accept returns.

Place your MooseFM Christmas orders by December 15th for on-time delivery.